SMS Messaging Policy
Last updated: September 17, 2026
Messaging Terms and Conditions
These SMS Messaging Terms and Conditions govern text messages sent by Calgary Lock & Safe, located at 2222 30 Ave NE, Calgary, Alberta.
General
When you opt in to receive text messages from Calgary Lock & Safe, we may send you an initial message confirming your enrollment. By opting in, you agree to receive service-related and informational text messages from Calgary Lock & Safe. Messages may include appointment confirmations, dispatch updates, technician arrival information, quote information, service updates, invoice or payment information, responses to inquiries, and other communications related to your interaction with Calgary Lock & Safe. Messages may be sent using an automated telephone dialing or messaging system to the mobile telephone number you provided or another number you designate.
Calgary Lock & Safe will not send marketing or promotional text messages unless you have separately consented to receive them. Your consent to receive text messages is not a condition of purchasing goods or services.
Message Frequency
Message frequency varies depending on your service request and your interaction with Calgary Lock & Safe. Additional messages may be sent when required to respond to your inquiries or provide updates about requested services.
Calgary Lock & Safe reserves the right to change the telephone number or short code used to send messages.
Message and Data Rates
Message and data rates may apply. Your mobile carrier’s standard messaging and data charges may apply to messages sent or received through this service. If you have questions about your text-message or data plan, please contact your wireless provider.
Carriers
Mobile carriers are not responsible for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your wireless provider and is not guaranteed by Calgary Lock & Safe.
Cancellation
You may cancel SMS communications at any time by replying STOP or UNSUBSCRIBE to a message from Calgary Lock & Safe.
After receiving your request, we will send a confirmation message stating that you have been unsubscribed. You will no longer receive text messages from Calgary Lock & Safe unless you opt in again. Opting out of SMS communications does not prevent you from contacting Calgary Lock & Safe or receiving service through telephone, email, or other available communication methods.
Help and Support
Reply HELP to a Calgary Lock & Safe text message for assistance. For additional support regarding our services or SMS communications, contact us at dispatch@calgarylockandsafe.com or call 403-250-5698.
Transfer of Your Mobile Number
Before changing your mobile number or transferring it to another person, you agree to either reply STOP from the original number or notify Calgary Lock & Safe of the change by emailing dispatch@calgarylockandsafe.com. This helps prevent messages intended for you from being delivered to another individual.
Privacy
Calgary Lock & Safe respects your privacy. Information collected through our SMS messaging service will be handled in accordance with our Privacy Policy. We do not sell, rent, trade, or share mobile telephone numbers or SMS consent information with third parties for their own marketing purposes. We may share information with service providers when necessary to operate our messaging service, deliver text messages, provide requested services, or comply with applicable legal obligations. These service providers are permitted to use the information only to perform services on our behalf.
Changes to These Terms
Calgary Lock & Safe reserves the right to modify, suspend, or terminate its SMS messaging program at any time. We may update these SMS Messaging Terms and Conditions periodically. Changes become effective when the revised terms are posted on this page. The “Last updated” date at the top of this page will identify the most recent revision. Your continued participation in the SMS messaging program after updated terms are posted constitutes your acceptance of those changes.
Contact Us
If you have questions about this SMS Messaging Policy, contact:
Calgary Lock & Safe
2222 30 Ave NE
Calgary, Alberta
Telephone: 403-250-5698
Email: dispatch@calgarylockandsafe.com